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Future Smart Devices

Customer Service

Hello, please check Our Manual and FAQ below first as it may answer your questions. If not, feel free to contact us with this form or at [email protected].

FAQ


Q. Do I need an app or an account?
A. No. Forget Me Not is its own independent system. The wearable and the tag pair directly with each other. There's nothing to download, sign up for, or subscribe to.

Q. What if I lose something with the tag on it?
A. Forget Me Not isn't designed to find things after they're gone - it's designed to stop you from leaving them in the first place. As soon as the tag is out of range, your wearable vibrates so you can turn around and grab it before it walks off.

Q. Can my kids use it without a phone?
A. That's exactly who it's built for. Kids can wear the alert system and clip the tag to their coat, bag, or lunchbox - no phone, no apps, no internet connection required. If their school doesn't allow phones, Forget Me Not still works.

Q. Does it work without a signal or internet?
A. Yes. The two parts talk only to each other. If your phone is dead, you have no signal, or you're out of the country, Forget Me Not still works.

Q. Can I mute it when I want to be still?
A. Yes. The alert system has a sleep mode you can toggle whenever you want to pause the reminder - at home, at a meeting, or overnight.

Q. How long do the batteries last?
A. The wearable charges over micro-USB; a few minutes is enough to last all day. The tag uses a replaceable CR2016 coin cell that lasts up to 8 months.

Q. Can someone else track me through it?
A. No. Forget Me Not has no GPS and no internet connection. The tag and the wearable talk only to each other - nothing else can connect, listen in, or follow you around.